Privacy Policy
Privacy Policy for New Olton Services
Last Updated: 14.08.2024
Introduction
At New Olton Services, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, https://newoltonservices.com, or use our services. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information
- Name
- Email address
- Phone number
- Mailing address
- Technical Information
- IP address
- Browser type and version
- Operating system
- Device type
- Log files
- Usage Information
- Pages visited
- Time spent on our website
- Clicks and interactions with our content
- Referral sources
- Transactional Information
- Order history
- Payment details (processed securely through third-party payment processors)
- Billing information
How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide and Improve Our Services
- Process your orders and manage your account.
- Enhance the functionality and user experience of our website.
- Respond to your inquiries, requests, or feedback.
- To Communicate with You
- Send you updates about your orders or services.
- Provide customer support.
- Send you marketing communications, newsletters, or promotional offers, if you have opted in to receive them.
- For Legal and Compliance Purposes
- Comply with legal obligations.
- Protect against fraud, unauthorised transactions, and other liabilities.
- To Analyse and Improve Our Business
- Conduct data analysis to understand customer preferences and trends.
- Improve our marketing strategies and services.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers
- Third-party companies that help us operate our business, such as payment processors, shipping companies, and IT service providers. These third parties are obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements
- If required by law or legal process, we may disclose your information to government authorities or other parties to comply with legal obligations, protect our rights, or ensure the safety of our users.
- Business Transfers
- In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new owners. We will notify you if such a transfer occurs and if it results in a material change to this Privacy Policy.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction
- You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
- Deletion
- You may request the deletion of your personal information, subject to certain legal or contractual restrictions.
- Opt-Out
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly.
- Data Portability
- You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Security of Your Information
We take the security of your personal information
seriously and implement a variety of measures to protect it. These include:
- Data Encryption
- We use SSL/TLS encryption to protect your personal data during transmission.
- Access Controls
- Access to your personal information is restricted to authorised personnel who need it to perform their job functions.
- Data Storage
- We store your personal information on secure servers, and we regularly review our data collection, storage, and processing practices to guard against unauthorised access, alteration, or destruction.
- Regular Security Audits
- We conduct regular security audits to ensure our practices and systems remain secure and up-to-date with industry standards.
Retention of Your Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your personal information, we will securely delete or anonymise it.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyse site usage, and assist in our marketing efforts. For more information on how we use cookies, please refer to our Cookies Policy.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Transfers
If you are located outside of the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. We take appropriate measures to ensure that your information is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
New Olton Services
72 Lyndon Rd, Solihull B92 7RQ
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described herein.